Jorge Barbachan
Director-Level Customer Operations Leader | Healthcare RCM & EDI Expert
20+ Years Building Scalable Healthcare Support Organizations
Where Depth Meets Delivery
Customer Support Operations
Founder and architect of enterprise support departments — defining org structure, staffing models, SOPs, escalation paths, and executive dashboards that consistently exceed KPI and SLA targets.
Revenue Cycle Management
End-to-end RCM strategy covering claims processing, denial management, AR optimization, and billing workflow design across complex payer environments.
EDI & Healthcare Compliance
Deep expertise in HIPAA, ANSI X12 transactions, trading partner management, and automated claim workflows — reducing errors and cutting costs by 15–30%.
Process Automation & Analytics
Transforming raw operational data into actionable intelligence — custom dashboards, KPI frameworks, automated reporting, and data-driven continuous improvement initiatives.
20+
Years of Experience
Healthcare RCM & Operations
$50M+
Monthly Payments Managed
Across 4,000+ Provider Offices
30%
Operational Improvement
EDI Efficiency & KPI Gains
A Leader Built for Healthcare's Complexity
Jorge Barbachan is a strategic healthcare operations leader with over 20 years of experience spanning Revenue Cycle Management, EDI operations, customer support transformation, and process automation.
He has built support organizations from the ground up, led EDI infrastructure at scale, and delivered measurable results — from a 30% improvement in EDI efficiency at CareCloud to founding Paradigm Senior Services' first centralized Customer Support Department.
Bilingual in English and Spanish, Jorge brings cross-functional leadership, offshore team management, and a relentless focus on data-driven performance to every organization he serves.
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